Personalized Hotel Reward Emails for High-Spenders with Salesforce, Gemini AI & Brevo

This n8n workflow automatically detects high-spending hotel guests after checkout and emails them a personalized, one-time reward offer.

🔧 What it does

• Watches Salesforce Guest__c custom object for checkout updates.
• Pulls guest spend data on optional paid amenities:
  • Room Service
  • Minibar
  • Laundry
  • Late Checkout
  • Extra Bed
  • Airport Transfer
• Calculates total spend to identify VIP guests (≥ $50 ).
• Uses AI to:
  • Spot unused services.
  • Randomly pick one unused service.
  • Generate a realistic, short promo like:
    "Free late checkout on your next stay"
• Parses AI output into JSON.
• Sends a polished HTML email to the guest with their personalized offer.

📦 Key nodes

• Salesforce Trigger → monitors new checkouts.
• Salesforce → fetches detailed spend data.
• Function → sums up total amenity spend.
• IF → filters for VIP guests.
• LangChain LLM + Google Vertex AI → drafts the offered text.
• Structured Output Parser → cleans AI output.
• Brevo → delivers branded email.

📊 Example output

Subject: John, We Have Something Special for Your Next Stay
Offer in email: Enjoy a complimentary minibar selection on your next stay.

✨ Why it matters

Rewarding guests who already spend boosts loyalty and repeat bookings — without generic discounts. The offer feels personal, relevant, and exclusive.