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AI Chatbot Call Center: General Exception Flow (Production-Ready, Part 8)

Workflow Name: 👻 Exception Flow

Template was created in n8n v1.90.2

Skill Level: Low

Categories: n8n, Chatbot

Stacks

  • Error Trigger
  • Slack node

What does this workflow do?

This is a n8n Error Workflow . It will trigger when there is an error in another workflow. When this happens, it then tries to send an error notification to the preset Slack channel.

How it works

  • The Error Trigger node will trigger when there is an error in another workflow, as long as that workflow is set up to do so.
  • An error notification will be sent to the Slack Channel .

Setup instructions

  1. Create you Slack credentials , refer to n8n integration documentation for more information.
  2. Set up the Channel in 👻 Exception Alert node.
  3. For any n8n workflows to trigger this, switch to that workflow, select menu > settings, and set the Error Workflow to 👻 Exception Flow.

How to adjust it to your needs

Although this workflow template is part of the AI ​​Chatbot Call Center Series , it could be used with any n8n workflows.

  • Update the Channel in 👻 Exception Alert to your own channel

https://chatpaylabs.com/blog/part-8-build-your-own-ai-chatbot-call-center-general-exception-flow-production-ready-n8n-workflow-free-download-

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