Rodrigue Gbadou

Rodrigue Gbadou

Abandoned Cart Recovery Functionality using Gmail and Google Sheets for Analytics

How it works

Automatic Detection : Instantly identifies abandoned carts via webhook from your e-commerce store.

Progressive Sequence : Automatically sends 3 recovery emails over 7 days with increasing incentives.

Dynamic Personalization : Inserts abandoned products, customer names, and unique promo codes.

Performance Tracking : Analyzes conversion rates and recovered revenue.


Setup steps

  1. Configure the webhook : Connect your e-commerce platform (Shopify, WooCommerce, Magento) to trigger the workflow when a cart is abandoned.

  2. Email service : Set up your email sending service (Gmail, SendGrid, Mailgun) with proper credentials.

  3. Customization : Adapt email templates with your brand guidelines, logo, and tone of voice.

  4. Promo codes : Integrate your discount code system (10%, 15%, 20%).

  5. Analytics tracking : Connect to Google Sheet to track recovery performance.

  6. Testing : Validate the workflow with test data before activation.


Key Features

🎯 Smart targeting : Automatically filters qualified carts (minimum value, valid email)

Optimized timing : Scientifically timed sequence (1h, 24h, 72h) to maximize conversions

💰 Progressive incentives : Increasing discounts (10% → 15% → 20%) to create urgency

📱 Responsive design : Email templates optimized for all devices

🔄 Unique codes : Automatically generates personalized promo codes for each customer

📊 Built-in analytics : Real-time tracking of open rates, clicks, and conversions

🛡️ Error handling : Robust system with notifications in case of technical issues

🎨 Professional templates : Modern email designs with optimized call-to-actions


Advanced Features

  • Customer segmentation : Differentiates between new and returning customers
  • Automatic exclusions : Avoids sending to customers who already purchased
  • Multi-language : Supports different languages ​​based on location
  • A/B Testing : Tests different email versions to optimize performance
  • CRM integration : Syncs data with your customer management system

Metrics Tracked

  • Recovery rate for emails in the sequence
  • Real-time recovered revenue
  • Open and click-through rates for each email
  • Promo codes used and their effectiveness
  • Average delay between abandonment and conversion

Customization Options

  • Flexible timing : Adjust sending delays to fit your industry
  • Variable incentives : Change discount percentages as needed
  • Dynamic content : Adjust messages based on product types
  • Configurable thresholds : Set your own qualification criteria
  • Full branding : Integrate your complete visual identity

This workflow automatically turns abandoned carts into sales opportunities with a scientific and personalized approach, generating measurable ROI for your e-commerce.

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