Enable smart, real-time answers in your WhatsApp groups using a custom webhook, Pinecone vector database, and no Facebook Business setup.
🟡 Note: This template uses a custom WhatsApp webhook. It does not use the official WhatsApp Business API.
👥 Who is this for?
This workflow is designed for individuals and teams who want to enable smart WhatsApp group automation — without going through Meta’s official WhatsApp Business API. Ideal for small businesses, internal teams, communities, and personal power users.
❓ What problem is this solving?
Setting up WhatsApp bots with intelligent responses often requires approval from Meta and a verified business account. This workflow removes those barriers by using a self-hosted webhook to handle incoming messages and respond using a document-trained AI via Pinecone.
⚙️ What this workflow does
- Connects a regular WhatsApp number to a custom webhook
- Adds the bot to any group chat (it stays silent unless mentioned)
- Indexes documents from Google Drive into Pinecone
- Responds with intelligent, context-aware answers from your custom knowledge base
- Auto-updates its knowledge every minute as the document changes
🛠️ Setup
Step 1: Connect Google Drive
Step 2: Configure Pinecone
- Create an index in Pinecone
- Select this index in both Pinecone nodes
- Click Test Workflow to ingest your document into Pinecone
Step 3: Get Access to the WhatsApp Webhook
Step 4: Test WhatsApp Integration
- ✅ One-on-one test: Send a message from another number
- 👥 Group test: Add the bot to a group; it will only respond when tagged
🧩 How to customize this workflow
- Modify the system prompt inside the AI agent node to control tone and behavior
- Update the connected Google Doc to match your specific domain (e.g. FAQs, SOPs, product manuals)
- Adjust the Pinecone sync frequency if you want updates more or less often
📚 Use cases
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Customer Support: Instant, intelligent replies in WhatsApp without live agents
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Team Knowledge Bot: Tag the bot for quick access to SOPs and internal docs
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Community Groups: Automate common questions while keeping noise low
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Personal AI Assistant: A WhatsApp chatbot trained on your notes and files
📝 Sticky Note Suggestion
💬 What this template does:
Enables an AI bot in your WhatsApp group that answers questions based on a Google Doc you provide. It uses a custom webhook, Google Drive, and Pinecone.
🔧 Requirements:
Google Drive account
Pinecone account with an index (dimension 1536)
Access to the custom WhatsApp webhook (see setup steps)
